Please note cupcakes and tray bakes must be ordered separately. Cupcakes will not be delivered.
Please note cupcakes and tray bakes must be ordered separately. Cupcakes will not be delivered.
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Terms of Service

Pearl Bakes Terms and Conditions for Occasion cakes


PAYMENT
A booking deposit (non refundable) of €25 is required to confirm an occasion cake booking below €150.00 and €50.00 deposit for orders over 150.00 The remaining balance is due two weeks before collection or delivery. If your cake is ordered within this two week period full payment is due to book .

DESIGN
All cakes are hand crafted, because of this there may be slight variations in colour compared to a photo as I mix all colours by hand. . If you need to change the design of your cake, please let me know at your earliest convenience to ensure the change is viable. I will strive to create your cake exactly to the design description / sketch given, however the design may need to be altered for it to work on the cake. I will always inform you if changes need to be made.

DESIGN ALTERATIONS
 It is your responsibility to read and check the invoice thoroughly and inform us of any amendments before final payment is made. Any changes made after payment is made may incur additional costs. Changes to design need to be arranged one week before the cake due date for celebration cake or one month for wedding cakes. . Changes after this may not be possible as work on your cake may have already started.

CANCELLATION
 If for any reason you wish to cancel your order please email info@pearlbakes.ie 
All deposits are non-refundable and non-transferable due to any loss of business due to turning other bookings away on that date.
Orders for occasion cakes or confections paid in full and cancelled with more than 2 weeks notice will be refunded 50% of the total amount paid as items will have been sourced in advance for your order and are bespoke to your cake. We cannot refund the costs of any occasion cakes or confections cancelled with less than 2 weeks notice.
If for any reason you wish to re-arrange a date for an occasion cake /confections, we will endeavor to accommodate these changes, without any additional charges provided sufficient notice is provided, and that we have availability to provide the cake for the re-arranged date.


COLLECTION OF YOUR CAKE
 On collection of celebration cakes we are not liable or responsible for the cake(s) once it has left our premises. You should ensure your vehicle is clean and tidy and has adequate space for the cake. Cakes should be transported either in the foot well of the passenger seat (small cakes) or the car boot as these are flat surfaces and the cake cannot slide. Please ensure there is nothing in the car boot which can fall onto the cake when travelling. Cakes should not be carried on a person’s knee or on the car seat as these aren’t flat and the cake may fall if you stop suddenly.

 LOOKING AFTER YOUR CAKE
Please store your cake in the delivery box in a cool room (sugarpaste/fondant covered cakes) away from direct heat and out of direct sunlight. Please do not place your sugarpaste decorated cake(s) in the fridge, as the sugarpaste will sweat and colours will run.
Buttercream finished cakes must be placed in the fridge straight away. Make sure you have the air con on in the car while traveling to keep the cake cool until you can put it back into the fridge. Once cut wrap any cut edges in clingfilm or foil to preserve the freshness & return to the box provided. Sponge cake is best eaten within 48 hours of delivery. Chocolate biscuit cake will last up to two weeks if wrapped in cling film or placed in an airtight container in the fridge.

NON EDIBLE ITEMS
It is the client’s responsibility to ensure these are removed before cutting the cake. These include: supporting dowels in tiered cakes, ribbons, wires in sugar flowers, cocktail sticks in figures, card cake toppers.

OUTSIDE EVENTS
Any cake(s) placed outside during an event has the possibility of melting or deforming due to heat. Top tip. If you are feeling hot outside it’s too hot for your cake.
We are not liable for cakes once they have been delivered or collected.

DAMAGES
Pearl Bakes is not responsible for any damage caused after delivery or after collection of your order.